asa-faviconOutsourced Customer Care Services Market

The outsourced customer care services market enables firms to focus on their core competencies and offer cost savings. A large number of firms are turning towards outsourcing to attain benefits such as minimizing overhead cost, enhancing operational flexibility and increasing service levels.



outsourced-customer-care-services-marketoutsourced-customer-care-services-market-driver



Region:



The market has been segmented into North America, South America, Europe, Asia-Pacific, and Middle East and Africa. North America is anticipated to increase its focus on outsourcing customer care services due to the rising demand for delivering active customer care and the increasing infrastructure facilities.



Fundamental questions answered in the report:




  • How does the overall market look?

  • What are the contributing factors towards the market growth in 2016 and during the forecast period of 2020 to 2027?

  • What are the various segments that define the market into various categories?

  • Which industries and segments are most potential to assist the market growth over 2016 to 2027?

  • What factors influence the market during the forecast period?

  • How and why will the market dynamics change?

  • Which companies play significant role in the market competition?


Table of Contents




  1. Birds Eye View of Global Outsourced Customer Care Services Market

    1. Outsourced Customer Care Services Market Scope

    2. Market Dashboard

    3. Brief Overview of Outsourced Customer Care Services Market Assessment and Projection Analysis



  2. Landscape and Key Technologies of Outsourced Customer Care Services Market

    1. Outsourced Customer Care Services Opportunity Assessment

    2. Market/Industry Driving Factor

    3. Market Moderation

    4. SWOT Analysis



  3. Global and Regional Outsourced Customer Care Services Market Viewpoint and Trend Analysis

    1. Global Market Perspective and Forecasting

    2. Global Outsourced Customer Care Services Market Value (US$) and Forecast Projection, (2016 – 2027)

    3. North America Outsourced Customer Care Services Market Value (US$) and Forecast Projection, (2016 – 2027)

    4. Europe Outsourced Customer Care Services Market Value (US$) and Forecast Projection, (2016 – 2027)

    5. Asia-Pacific Outsourced Customer Care Services Market Value (US$) and Forecast Projection, (2016 – 2027)

    6. Latin America Outsourced Customer Care Services Market Value (US$) and Forecast Projection, (2016 – 2027)

    7. Middle East and Africa Outsourced Customer Care Services Market Value (US$) and Forecast Projection, (2016 – 2027)



  4. Global Outsourced Customer Care Services Market, By Service Activity, Market Value (US$) and Forecast Projection with Trend Analysis, (2016 - 2027)

    1. Customer Interaction

    2. Fulfillment/ Logistics

    3. CRM Technology Hosting



  5. North America Outsourced Customer Care Services Market Value (US$) and Forecast Projection with Trend Analysis, (2016 - 2027)

    1. North America Outsourced Customer Care Services Market, Value (US$) And Forecast Projection with Trend Analysis (2016 – 2027)

    2. North America By Service Activity, Outsourced Customer Care Services Market Analysis



  6. Europe Outsourced Customer Care Services Market Value (US$) and Forecast Projection with Trend Analysis, (2016 - 2027)

    1. Europe Outsourced Customer Care Services Market, Value (US$) And Forecast Projection with Trend Analysis (2016 – 2027)

    2. Europe By Service Activity, Outsourced Customer Care Services Market Analysis



  7. Asia-Pacific Outsourced Customer Care Services Market Value (US$) and Forecast Projection with Trend Analysis, (2016 - 2027)

    1. Asia-Pacific Outsourced Customer Care Services Market, Value (US$) And Forecast Projection with Trend Analysis (2016 – 2027)

    2. Asia-Pacific By Service Activity, Outsourced Customer Care Services Market Analysis



  8. Latin America Outsourced Customer Care Services Market Value (US$) and Forecast Projection with Trend Analysis, (2016 - 2027)

    1. Latin America Outsourced Customer Care Services Market, Value (US$) And Forecast Projection with Trend Analysis (2016 – 2027)

    2. Latin America By Service Activity, Outsourced Customer Care Services Market Analysis



  9. Middle East and Africa Outsourced Customer Care Services Market Value (US$) and Forecast Projection with Trend Analysis, (2016 - 2027)

    1. Middle East and Africa Outsourced Customer Care Services Market, Value (US$) And Forecast Projection with Trend Analysis (2016 – 2027)

    2. Middle East and Africa By Service Activity, Outsourced Customer Care Services Market Analysis



  10. Key Manufacturers Profiles

    1. Sitel Worldwide Corporation

      1. Overview

      2. Financial Performance

      3. Product/Service Position

      4. Key Strategic Developments



    2. Teleperformance SA

      1. Overview

      2. Financial Performance

      3. Product/Service Position

      4. Key Strategic Developments



    3. StarTek. Inc.

      1. Overview

      2. Financial Performance

      3. Product/Service Position

      4. Key Strategic Developments



    4. Stream Global Services

      1. Overview

      2. Financial Performance

      3. Product/Service Position

      4. Key Strategic Developments



    5. TeleTech Holdings, Inc.

      1. Overview

      2. Financial Performance

      3. Product/Service Position

      4. Key Strategic Developments



    6. Convergys Corporation

      1. Overview

      2. Financial Performance

      3. Product/Service Position

      4. Key Strategic Developments



    7. Aegis

      1. Overview

      2. Financial Performance

      3. Product/Service Position

      4. Key Strategic Developments



    8. Sykes Enterprises

      1. Overview

      2. Financial Performance

      3. Product/Service Position

      4. Key Strategic Developments



    9. Synnex Corporation

      1. Overview

      2. Financial Performance

      3. Product/Service Position

      4. Key Strategic Developments



    10. West Corporation

      1. Overview

      2. Financial Performance

      3. Product/Service Position

      4. Key Strategic Developments





  11. Research Methodology of ASA Market Research

    1. Preliminary Data Mining

    2. Statistical Model

    3. Market Modelling and Forecasting

    4. Disclaimer





Please Note: Data related to the Companies are subject to Availability.


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