Once the user makes a purchase decision, it cannot be undone. In case of any doubt related to the transaction before deciding and further clicking on the purchase button on our website, the user should clear the doubts by getting in touch with Research Kraft.

Considering the confidentiality and value of the data which we provide in our reports, we cannot issue refunds after the report has been dispatched. However, we will be able to provide customization of the report if it contains any missing or incomplete data.